Automatic Call Distribution software: A productive ACD guide
For any smart and growth-focused business today, customer calls are a major source of their revenue. I am certain you do acknowledge the fact that leaving your customer calls unattended is leaving a lot of money on the table. Considering the need for lesser manual work and more automation in companies, technology gifted us with […]
Call Recording solution for small business: A detailed Guide
“This call might be recorded for training and monitoring purposes” I am sure you must have heard this message many times whenever you contacted on a company’s contact number. Well, call recording is not a new concept. It has been used by people for many years through downloaded mobile apps. However, usage of call recordings […]
Traditional PBX vs. Hosted PBX: An informative & comparative guide
In today’s age, communication is an essential part of the business and with so many communication channels, the telephone is still the most significant than others. Now, for communicating and collaboration between employees, support teams, and customers. In this blog we will try to revisit the days of landlines being connected with many hardware copper […]
Invest In A Virtual Phone System in the US For Revolutionary Benefits
It’s the 21st century, and the current global business ecosystem is fast-paced, dynamic, and challenging. There is fierce competition in every domain, and companies need to be at the top of their game to stand apart from the crowd! Now, if there is one functional aspect that can make a world of difference to your […]
The A to Z of How to Get Virtual Phone Number
What is a Virtual Phone Number? 1. Where conventional phone numbers are tied with a fixed handset, Virtual phone numbers are advanced PRI numbers with several phone numbers mapped behind them. Virtual numbers are the display numbers of a server, which are not physically tied to a particular handset. 2. Compared to traditional telephone lines, […]
Missed Call Solution: The In-and-Out of this Advanced Communication Tool
Remember that time when you used to vote for your favourite contestant on TV reality shows by giving a missed call. Yes, missed call solution has been in existence and in our notice from that point. With its wide usage in the entertainment industry, the adoption of a missed call solution can be seen in […]
