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Benefits of Business Call Recording

Quality Control

Monitor how your agents are interacting with customers on call & make key changes accordingly on your business phone recording systems.

Real-Time Reports

Understand your callers' expectations & requirements better, by listening to their conversations real-time.

Impactful Training

Train your agents for the expected way of dealing with customers by monitoring their performance with deep analytics.

Future Evidence

Resolve your customer disputes by listening to the recorded calls and exact conversations.

Customer Satisfaction

Get insights from the call recording system for office, understand your customers’ requirements & serve them better.

Regulatory Compliance

MyOperator is in compliance with ISO/EIC 27001:2013. This ensures that your business ensures maximum data security.

Choose The Platform Trusted By Thousands Of Businesses

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4.5
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4.3
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4.3
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4.4

Call Center Recording Solutions: Record & Store your Customer Calls

Monitor and Improve your Team Performance

Recording of customer calls helps in effective analysis of your agents’ on-call performance. Hear their recorded conversation and way of interacting with customers on call. Identify the areas of improvement and make key changes to improve your customer calling experience. Call recording system even helps in better understanding of your customers by listening to their requirements.

Monitor and Improve your Team Performance

Lifetime Secure Storage On Cloud

Your customer conversations are timely recorded and automatically stored on the cloud. These business call recordings can be easily located and downloaded from the panel. You can even check the previous recordings with the phone number of the customer or even date wise. These recordings can be reliably used for resolving future disputes or for employee training purposes.

Call recording system

Customer Speaks

Amazon

MyOperator not only efficiently catered to our given requirements but also simplified it further with their advanced features. Our call volume remains significantly high and we really appreciate how the MyOperator solution has been steady all this while.

Anuraag Tapkir

Recruitment Manager, Amazon
PwC

Our journey and experience with MyOperator have been great for the last almost 3.5 years. MyOperator helped us to launch COVID helpline for our employees within 1 day. Their support team and dedicated account manager facilities helped us a lot.

Anirban Mukherjee

Assistant Manager- Finance, PwC
Apollo Healthcare

Apollo Healthcare has been able to improve its marketing ROI tracking to 90-100% with MyOperator. Our first interaction with a patient usually starts through a phone enquiry. MyOperator call management has helped us streamline patient enquiries generated by our awareness campaigns and promotions.

M G Nabi Baig

Digital Marketing Head, Apollo Healthcare
Happay

MyOperator has understood our requirements and delivered the right call-messaging integration to optimize our customer engagement. Great support and easy to use product that works for our agile payment platform.

Souvik Das

Associate Product Manager, Happay
ITC ABD

ITC ABD has been using cloud telephony services of My operator from 2019 onwards. The integrated services and support offered by them are very satisfactory

Dr.Anita Sharma

ITC ABD
Trustline

Managing inbound calls has become easier with the implementation of MyOperator. This has further led to an increase in inbound customer conversion. It also helps in retaining customers better.

- Trustline

Magicpin

Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has strengthened our vendor experience and employee convenience.

- Magicpin

Ricoh and MyOperator's Success Story

Ricoh and MyOperator's Success Story

How MyOperator Empowered Ricoh to Enhance Agent Performance Analysis Through Call Recording

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Featured Blogs And Guides

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How to Choose the Best Call Center Software

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This Call Is Now Being Recorded: 3 Benefits of Call Recording

Deliver superior customer experience with MyOperator’s Call Recording feature

Deliver superior customer experience with MyOperator’s Call Recording feature

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Frequently Asked Questions

Got questions? We've got answers. If you’ve some other queries, contact our support centre.

You can record business calls using a call recording system or call recording software for business. Ensure you comply with legal requirements.
Call recording for business is the practice of digitally capturing and storing telephone conversations within a company using business call recording solutions. It's crucial for quality assurance, compliance, and training.
Recording business calls is generally legal if you comply with relevant laws and regulations. Consult legal counsel to ensure you adhere to the rules in your jurisdiction.
Yes, you can record business calls using a call recording system for an office or voice recording system for call center. It's an important tool for improving customer service and ensuring compliance.
Call recording is important in business for quality control, dispute resolution, employee training, compliance monitoring, and improving customer service. It helps maintain professionalism and meet legal requirements.
You can simply schedule a free demo here and set up a callback from us to assist you or simply drop a mail at [email protected]
For how long these recordings are stored?
These recordings are available on the panel for unlimited time duration. These can be accessed at any point of time in future.
We value your business privacy. The recordings are securely uploaded on cloud and are protected by unbreakable security measures.
Yes. The recordings are downloadable from the panel itself. They can even be further shared by you for training and other purposes.
No. The call recording feature is included within the complete MyOperator package and you’ll not have to pay any extra money to use the call recording feature.
All the recordings are available on MyOperator panel itself. Simply search the phone number and you’ll get its recording there and then.

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