Category: Business Tools

Cloud Telephony: What and how

The way our lives have been revolutionized in the last few years clearly showcased how crucial it is to have a great virtual presence in both personal and professional lives. Lately, several businesses have flourished because of the use of advanced cloud telephony services and constant availability to their customers. As a business, you have […]

4 Reasons Why You Should Use MyOperator For Making Outgoing Calls

Explore what makes MyOperator outgoing service one of the smartest solutions to make outgoing business calls and how it can benefit you and your business.

5 Reasons Why businesses are Choosing Cloud PBX?

With remote working on the rise, brands are moving to Cloud PBX systems to simplify their business communications and call management flows. Explore why.

Hang Ups: 10 Call Center Quality Monitoring Mistakes That You Need To Avoid

By avoiding these 10 call center quality monitoring mistakes, you can improve your call center quality assurance scorecard & overall customer experience.

How Co-Browsing in Call Centers Creates a Faultless Customer Experience

By using co-browsing technology in call centers, you can improve your customer care experience. Explore how co-browsing works and different ways your contact center can benefit from co-browsing.

9 Steps To Write An Engaging cold call scripts with templates

Making cold calls is not easy. However, with a right cold call script, you can secure appointments with prospects and convert leads into customers. Learn 9 steps to write an engaging script for cold calls in this practical guide.