How to set up IVR for your E-commerce Business
In recent years, all businesses, irrespective of size, have incorporated the digital revolution into their growth strategies. The quality of the customer experience might increase with the speed at which you can deliver them. Nevertheless, frequent call transfers may limit the number of individuals you can quickly assist. If your live agents receive a lot […]
How To Easily Set Up IVR For Your Business
Every time you call a business number of any established brand, you might have come across a human-like voice delivering messages like “Press 1 to select the language as English,” “Press 3 to connect to customer care,” “Press # to go back,” and several other options. These prompts lead to efficient customer interactions through an IVR […]
How IVR is acting as a helping hand during Pandemic
The pandemic COVID-19 is bouncing back and hitting even harder. If we look around every other person is affected and going through an ordeal. The situation is getting worrisome every minute. Some people are unable to find verified contacts for the right medical equipment while others are unable to find medications. In this time of […]
How IVR Systems Contribute to the Success of Marketing Campaigns and Sales Processes
IVR systems can help your business grow with more than just call management. In this guide, explore 7 unique ways how IVR can help you with marketing and sales.
Effective call handling with IVR phone system for logistics companies
Within any logistics network, there are vendors, warehouses, distribution centres, service operations, transportation routes and hubs, carriers, freight forwarders, importers, exporters, and more. Managing these channels is the prime challenge faced by businesses of this sector. Herein, a comprehensive and advanced cloud-based IVR system for logistics companies to manage their internal as well as external […]
How an IVR Solution Can Help Businesses Combat The COVID-19 Crisis
Responsible business organizations are taking all possible measures to ensure the continuity of operations, despite the global Coronavirus pandemic threat. The advent of technology has surely made life easier – remote work is no longer a dream, and most companies have already taken steps to facilitate work-from-home. COVID-19 has led to dramatic changes in the […]
